Whenever an order is returned to us, we will always reach out so you’re aware that it was brought back to us! We want to make sure that you receive your wine ASAP, and will work to have the order shipped out right away so it arrives at a time that’s convenient for you. If you don’t wish to have the order shipped out again, just let us know and we can process a refund.
If you’re having any issues with your order, please to reach out to us at firstname.lastname@example.org. We’re more than happy to help!