Summer Shipping

If your wines arrive warm that doesn’t mean they’re damaged! If you let the wines cool down in a dark room they should be fine to drink. Of course, if after they have time to cool and you think the wine isn’t good, just reach out to us at service@firsleaf.club and we’ll refund you for the bottles!

If you’d rather not risk heat damage on future orders, below are a few options on how you can completely reduce the risk of heat affecting your orders:

• The best option is to have the order shipped to a business address or FedEx holding location for pick up. That way your wine will arrive on the first delivery attempt. You can update your shipping address through these few simple steps:  
  1. Log into your account here
  2. Click on Shipping Addresses on the left-hand side
  3. Here you can add a new address, edit an existing address, or delete an address from the account

  

Please note - If the order has already processed, you will need to reach out to us at service@firstleaf.com to redirect the order. 

• You can also change the ship date of your next order until the Summer is over.

  To change the ship date of your next order, please follow the simple steps below:

  1. Log into your account here
  2. Go to the My Club page at the top of the screen
  3. Click Edit under Estimated Ship Date
  4. Select any of the options to delay, or choose a date from the calendar
  5. Click on Reschedule to update the ship date

  

If you have any concerns about heat damage, please reach out to us at shipping@firstleaf.club. We’re more than happy to help!