How Can I Pause Orders or Update My Frequency?

We realize there may be a time when you have an abundance of wine or other expenses may take priority for a month or two.  We don't want you to lose your membership benefits during this time so we've made it easy for you to simply pause it or change/update your frequency! 

1. Log into your account here
2. Scroll down to the Club Preferences section
3. Click 'Edit' under Order Frequency
4. You can select Every Month, Every 2 Months, or Every 3 Months
5. Click 'Save'

If that’s still too soon for you, not to worry! You can always change the ship date of your next order by following these easy steps:

1. Log into your Firstleaf account to view your upcoming shipment
2. Go to My Club at the top right on the page
3. Click on the ship date of your next order 
4. A calendar will pop up where you can select the ship date of your next order

Reminder:  Clicking 'Update' will lock in your ship date. If you view your wines and click 'Checkout to Reserve', your wines will be reserved and your card will be charged without affecting the shipping date. 

We value your time.  If you have questions about updating your frequency or any of your preferences but may not have time right now, please feel free to book an appointment with one of our senior agents to assist and to make sure you are satisfied! 

Book an Appointment