We realize there may be a time when you have an abundance of wine or other expenses may take priority for a month or two. We don't want you to lose your membership benefits during this time so we've made it easy for you to simply pause it or change/update your frequency!
- Log into your account here
- Scroll down to the Club Preferences section
- Click Edit under Order Frequency
- You can select Every Month, Every 2 Months, or Every 3 Months
- Click Save
Please note- changing your frequency does not change the ship date of your next order.
If that’s still too soon for you, not to worry! You can always change the ship date of your next order by following these easy steps:
- Log into your account here
- Go to the My Club page at the top of the screen
- Click Edit under Estimated Ship Date
- Select any of the options to delay, or choose a date from the calendar
- Click on Reschedule to update the ship date
Reminder: Clicking 'Reschedule' will lock in your ship date. If you view your wines and click 'Reserve the order', your wines will be reserved and your card will be charged without affecting the shipping date.
We value your time. If you have questions about updating your frequency or any of your preferences but may not have time right now, please feel free to book an appointment with one of our senior agents to assist and to make sure you are satisfied!
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