Did you know 73% of members who wanted to cancel didn't know they could update their frequency, change their preferences or rate their wines to get a better experience?
We hate to see you go. If we've made a mistake or did not live up to your expectations, we want to know and make it right. Even if it means you still cancel in the end, you'll still get to shop in our wine store!
To cancel, please contact us directly at 800-461-7203. When you get to the voice recording, press 1 followed by option 4 and one of our Wine Concierges will make sure your account is setup correctly and we've made you completely whole.
If you've reached us after hours, please email us at service@firstleaf.com and let us know the best day and time for us to reach back out to you directly, or feel free to call us during our normal business hours.
To cancel on the website, visit your Your Account from the drop down at the upper-right of the page. Click Membership Status to edit.
Please note: There is never a fee to cancel your Firstleaf account. If you find yourself on a website that charges you a fee to cancel, this is a scam, please exit the website.
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