Although it rarely happens, wines can occasionally freeze due to extreme weather conditions. If you’d rather not risk future damage, that’s completely understandable. Below, are a few options on how you can lower the risk of extreme weather affecting your orders:
The best option is to have the order shipped to a business address or UPS/FedEx store for pick up. That way your wine will arrive on the first delivery attempt, reducing any further exposure to the cold.
If you'd prefer not to risk it at all, you can also change the arrival date of your next order until the spring by following these simple steps:
- Log into your account here.
- Scroll down to Your Next Club Order and click on the date under delivery date
- A calendar will pop up, and you can select any delivery date you’d like
Reminder: By hitting 'update' this will lock in your arrival date. If you view your wines and hit 'checkout' this will reserve your wines and charge your card, without affecting the arrival date.
If you have any questions, feel free to reach out to us at firstname.lastname@example.org. We’re more than happy to help!