We will always send an email notification before we process and ship any club orders- this way you can cancel or modify it as needed. If you are not receiving your notifications, please check your Spam folder.
Does the date need to be adjusted? No problem! You can always push your next order back if it’s coming too soon, or move it up if it's not coming soon enough! Just follow these simple steps:
- Log into your Firstleaf account to view your upcoming shipment
- Go to My Club at the top right on the page
- Click on the ship date of your next order
- A calendar will pop up where you can select the ship date of your next order
Reminder: By hitting 'update' this will lock in your ship date. If you view your wines and hit 'checkout' this will reserve your wines and charge your card, without affecting the shipping date.
If you need further assistance or want to discuss your preferences or wines, please call us at 800-461-7203, press option 1 followed by option 4 and a Wine Concierge will be on the line to assist!